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FAQ
Order
Which Avast product to choose ?
What is downloading ?
Is downloading fast?
Is my computer compatible?
When and how will I receive my order?
How to order?
What are the payment methods?
How quickly will I receive my order?
My credit card payment doesn't work, what should I do?
What is Nexway?
How can I contact Nexway customer service?
What happens if I lose the software I purchased?
Delivery
How to obtain the purchased Avast’s license ?
Can I burn on a CD or a DVD the purchased software ?
I have not received an order confirmation.
Troubleshooting
How may I contact Avast Technical Support ?
How to install Avast ?
How to upgrade Avast 5.x to Avast 6.x ?
Is it necessary to uninstall my old anti-virus ?
How to activate my license in avast! Pro Antivirus or avast! Internet Security ?
AAVM system detected an RPC error
Unable to insert license file. The system cannot find the file specified.